Urban Spark Creatives: Equality, Diversity & Inclusion (EDI) Policy

At Urban Spark Creatives, we believe that creativity thrives when everyone feels valued, respected, and included. Our commitment to equality, diversity, and inclusion sits at the heart of how we work, with clients, partners, and our wider community.

Our Commitment

We are dedicated to:

• Treating everyone with fairness, dignity, and respect.
• Creating an inclusive environment free from discrimination.
• Celebrating the diversity of the people we work with.
• Ensuring equal opportunities across all areas of our business.

We welcome and support people of all backgrounds, regardless of age, disability, race, ethnicity, gender, gender identity or expression, sexual orientation, religion or belief, marriage or civil partnership status, pregnancy or maternity, or any other characteristic.

What We Stand Against

Urban Spark Creatives does not tolerate:

• Discrimination (direct or indirect)
• Harassment or bullying
• Victimisation
• Unfair treatment of any kind

This applies to all interactions, whether in person, online, or through any work carried out on behalf of the business.

Responsibilities

Every member of Urban Spark Creatives, including freelancers and partners, is expected to uphold this policy and contribute to a positive, inclusive culture.

Any concerns or instances of discrimination will be taken seriously and handled promptly.
All reports will be brought to the attention of the Director, Neil Sherwood, who oversees all
EDI matters within the organisation.

Our Approach to Continuous Improvement

We regularly review our practices to ensure they remain fair, accessible, and inclusive. Feedback is always welcome as we strive to improve and ensure our services reflect the diverse communities we serve.